Our goal is to provide our customers with the highest quality service and merchandise.
If you are not satisfied with your purchase, please notify CuteToot within 5 business days of receiving your order. All returns must have prior authorization. You may reach us by email at info@cutetoot.com. All returns must be unused and returned in the original packaging for full credit. If you fail to notify CuteToot of your desire to return or replace your purchase within the 5 business day window, or if CuteToot suspects an item that you have returned has been used, your merchandise will be shipped back to you at your expense. Upon receipt of your approved return, CuteToot will either issue a refund for the purchase price of your item(s) to the credit card used for your purchase or ship the item you have selected in exchange. There are no returns, exchanges or credit after 30 days from receiving your order. Shipping costs cannot be refunded. All shipping charges are the customer’s responsibility. If you received free shipping with your purchase, the cost of the initial shipping and handling will be deducted from your refund. Shipping costs will apply to replacement items. Insurance and tracking are recommended, as we are not responsible for packages lost in transit to our return address.
CuteToot reserves the right to cancel orders or refuse service to anyone at any time.We reserve the right to cancel orders for items that have been advertised at a wrong price, discounted rate, have incurred an unusually long back order time or have been discontinued. We also reserve the right to cancel any order that was posted to the site with errors of color, style or price. If we cancel your order after we have charged your credit card, we will refund your card the amount charged.
No sales tax will be charged if the delivery address is located out of the state of Texas.All deliveries in Texas will be charged an 8.25% sales tax on merchandise.
